Plans and limits

The Free and Pro plans and site limits: upload, build, sizes and the AI editor.

Every shop starts on the Free plan. The only paid plan is Pro, at PLN 19.99 per 30 days. The plan applies to a specific shop, not the whole account. ItemShop takes no commission on sales on any plan — the fees of your chosen payment provider apply separately.

Plans

Area	Free	Pro
Servers	up to 10	unlimited
Products	up to 1000	unlimited
Payment methods	up to 10	unlimited
Additional team members	up to 3	unlimited
Custom domain	yes	yes
REST API, discount codes and vouchers	yes	yes
Full analytics and charts	—	yes
Data export and extended reports	—	yes
Hide “Powered by ItemShop”	—	yes

You buy Pro in the panel for 1, 3, 6 or 12 months. If the platform gateway supports recurring payments, a subscription that’s 25% cheaper is also available (canceling only turns off the next renewal). After Pro expires, the shop goes back to the Free limits: your data stays, but you can’t add new resources above the limit.

Site limits

Limit	Value
Single source file	5 MB
Whole project (also after unzipping)	25 MB, 2000 files
File path	up to 240 characters and 16 segments
Zip (compressed)	25 MB, up to 5000 entries, entry compression up to 200:1
Time of one build	120 s (1 vCPU, 1 GiB RAM)
Build output	up to 50 MB, 5000 files, no symlinks
Active builds per shop	Free: 1 at once, 10 per hour; Pro: 2 at once, 30 per hour
Zip uploads	20 per 10 minutes
Build log	up to 1 MB
Sites per shop	1

Forbidden in a project: absolute paths and paths with .., node_modules/, .git/, .npmrc, .yarnrc*, .pnpmfile.cjs and install-lifecycle scripts in package.json (preinstall, install, postinstall, prepare…). The builder runs npm ci --ignore-scripts and has no network access beyond the npm registry — packages that need compilation at install time won’t work.

AI limits

Limit	Free	Pro
Built-in agent tokens per day (per shop, resets at midnight UTC)	200,000	2,000,000
Tokens per conversation	150,000	1,000,000
Model steps / tool calls per message	24 / 60	60 / 150
”Accurate” model tier	—	yes

In addition: 10 messages to the agent per minute per user and 2 parallel runs per shop.

External agents connected over MCP don’t use ItemShop AI tokens — they use their own models and accounts.

The daily token budget is fail-closed: when ItemShop temporarily can’t check usage, a new message fails with 503 AI_USAGE_UNAVAILABLE (and a run in progress stops with the same code) instead of running without a limit. Try again in a moment.

API limits

The public API and the Storefront API have per-minute request limits. Details and response headers: Errors and limits.

Build and hosting

How the build works.

AI editor

Working with the AI within the limit.